Account
Delete your WoDX account
Last updated: June 23, 2026 · Versão em português
About this page
This page explains how to request the permanent deletion of your WoDX account and the data associated with it. The process complies with the Google Play and App Store requirements and with the Brazilian General Data Protection Law (Lei nº 13.709/2018 — LGPD).
For full details on how we handle data, see our Privacy Policy.
How to request deletion
Option 1 — In the app (fastest)
You can delete your account at any time, directly in the app, without sending an email:
- Open the WoDX app and sign in.
- Go to Settings → Account section → Delete account.
- Type DELETAR to confirm and complete the deletion.
In-app deletion is processed immediately and account access is blocked afterwards.
Option 2 — By email
If you cannot access the app, request deletion by email:
- Send an email to suporte@wodxapp.com with the subject “Account deletion”.
- Use the same email address registered on your WoDX account so we can verify ownership.
- We will confirm receipt and process the deletion within 15 business days.
Data that is deleted
When deletion is completed, we remove or anonymize the data linked to your identity, including:
- Name and registration email;
- Profile picture, bio and other profile data;
- Body metrics;
- Training data linked to your identity (WODs, PRs and results);
- Recorded videos associated with the account;
- Posts, comments, reactions and social connections;
- Usage history and other associated account data.
After deletion, account access is blocked and sign-in no longer works.
Data that may be retained
Some data may be kept due to legal obligations or in an anonymized form, with no link to your identity:
- Transaction and purchase records: kept for the period required by applicable tax and accounting law, dissociated from your identity whenever possible.
- Aggregated and anonymized data: statistical metrics without identification may be retained indefinitely for historical and service-improvement purposes.
- Encrypted backups: backup copies may retain data until the backups are fully rotated.
Questions
If you have questions about deleting your account or your data, contact us at suporte@wodxapp.com.